Refund policy

Returns & Exchanges

Most of what we sell is made just for you after you place your order — our tees, mugs, candles and tumblers are all printed or poured once your order comes in. A few things, like our leather patch hats and the Roots and Refuge CD, we keep on hand and pack ourselves.

Either way, we aren't able to accept returns or exchanges for a change of mind or a size chosen in error.

Please take a moment with the size chart on each product page before ordering — it's the best way to get the right fit the first time.

If something arrives wrong, we'll make it right.

If your order arrives damaged, defective, or isn't what you ordered, email us at info@montanahaven.com within 14 days of delivery. Include your order number and a photo of the issue, and we'll work with you to sort it out — usually a replacement or a refund, whichever makes the most sense for the situation.

We want you happy with what you receive. If something isn't right, tell us and we'll take care of it.